ORDERING & SHIPPING INFORMATION

ORDERING INFORMATION

YOU MUST BE 18 YEARS OLD TO BUY PRODUCTS FROM PENTAGON DEFENSE PRODUCTS. IT IS THE RESPONSIBILITY OF THE BUYER, NOT THE SELLER TO ASCERTAIN AND OBEY ALL APPLICABLE FEDERAL, STATE AND LOCAL LAWS IN REGARD TO THE PURCHASE, POSSESSION AND USE OF ANY PRODUCTS OFFERED IN THIS SITE. BY PURCHASING PRODUCTS FROM THIS SITE, YOU HEREBY AGREE TO THIS DISCLAIMER.

SECURE ORDERING

WE ACCEPT MAJOR CREDIT CARDS THROUGH OUR ON-LINE 128 BIT ENCRYPTED SERVER. YOUR INFORMATION IS SAFE WITH US. CLICK HERE TO READ OUR COMMITMENT TO YOUR PRIVACY.

CHECKS AND MONEY ORDERS

USE OUR SHOPPING CART FEATURE TO SELECT YOUR ITEMS. SIMPLY USE YOUR BROWSER'S PRINT FUNCTION TO PRINT OUT YOUR COMPLETED ORDER FORM. ENCLOSE PAYMENT AND MAIL ORDER FORM TO:

PENTAGON DEFENSE PRODUCTS
1800 NW 122 Terrace
Pembroke Pines, FL. 33026
1-866-490-1825

FAX ORDERS 24 HOURS-A-DAY TO:
1-954-437-3353
INCLUDE YOUR CREDIT CARD NUMBER AND EXPIRATION DATE.



INTERNATIONAL ORDERS

DUE TO CUSTOMS REGULATIONS, WE DO NOT SHIP ORDERS FOR PEPPER SPRAYS OUTSIDE OF THE UNITED STATES. WE SHIP ALL OTHER PRODUCTS WORLDWIDE. PLEASE ALLOW EXTRA TIME FOR ORDERS TO CLEAR CUSTOMS. DUE TO INTERNATIONAL CREDIT CARD REGULATIONS,WE MAY REQUIRE ADDITIONAL VERIFICATION OF CREDIT CARDS TO PROCESS INTERNATIONAL CREDIT CARD ORDERS.

SHIPPING CHARGES ARE AUTOMATICALLY ADDED TO YOUR ORDER THROUGH OUR AUTOMATIC SHIPPING CALCULATOR. WE SHIP UPS or USPS PRIORITY WE RESERVE THE RIGHT TO SWITCH CARRIERS TO FACILITATE THE DELIVERY OF ORDERS



OUT OF STOCK ITEMS


Availability: If an item is currently out-of-stock. More inventory may be available through one of our affilliate distributors..

Please contact us for availability options.

If an item you order is temporarily out of stock, we will personally contact you to allow you to:
1. Cancel your order
2.Choose a recommended substitute
3. Have the item shipped to you as soon as possible.


GUARANTEE & RETURNS
YOUR PURCHASE IS PROTECTED BY A 30 DAY UNCONDITIONAL 100% MONEY BACK PRIVILEDGE.
IF YOU ARE NOT COMPLETELY SATISFIED AND WISH TO RETURN A PRODUCT FOR A REFUND OR EXCHANGE, SIMPLY RETURN IT TO:


PENTAGON DEFENSE PRODUCTS
1800 NW 122 Terrace
Pembroke Pines, FL 33026




PLEASE INCLUDE YOUR NAME, ADDRESS AND TELEPHONE NUMBER WITH YOUR RETURN. ORDERS RETURNED AFTER 30 DAYS MAY BE SUBJECT TO A 20% RE-STOCKING FEE.
PLEASE NOTE DIFFERENT RETURN POLICY ON SPY CAMERAS.



Our commitment is to provide you with exceptional customer service...one person at a time!